Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing...
Tag Archive for: Top 100 Retail
Is Amazon Prime Day becoming the new ‘Black Friday’?
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Loyalty programs, Marketing, Networld Media Group, Online Retailing, Shopper Marketing, Top 100 RetailAs Amazon Prime Day flooded the retail landscape with deals, competing retailers launched their own unique sales to tap...
RCE Top 100: Amazon still on top, Costco edges out Target
Judy Mottl, , Blog, Featured, customer experience, Customer Service, Networld Media Group, Technology, Top 100 RetailThis year's Retail Customer Experience Top 100 report reveals what online and brick-and-mortar players are doing to advance the...
Ulta Beauty faces change by embracing it
Elliot Maras, , Blog, Featured, Consumer Behavior, customer experience, cx, eCommerce, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Specialty Stores, Technology, Top 100 Retail, workforce managementUlta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within...
Wayfair, Panera, Apple Pay talk mobile CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Payments, Shopper Marketing, Specialty Stores, Technology, Top 100 RetailWayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience...
Why retailers are clamoring for AI
Judy Mottl, , Blog, Featured, Augmented Reality, Networld Media Group, Robotics / AI, Specialty Stores, Technology, Top 100 RetailThree successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer...
Best Buy improves communication to boost CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, CRM, customer experience, Customer Service, eCommerce, Marketing, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail - Electronics, Rich Communication Services, Shopper Marketing, Technology, Top 100 RetailThe electronics retailer is prepping enhanced text communication by tapping the emerging communication protocol, Rich Communications Services, to provide...
CEO says Target hitting the mark
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Networld Media Group, Omnichannel / Multichannel, Retail - General, Shopper Marketing, Store Design & Layout, Top 100 RetailOne almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live...
ICXSummit: Designing the store with digital in mind
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, Digital Merchandising, display technology, eCommerce, ICX Summit, in-store media, Marketing, Networld Media Group, Omnichannel / Multichannel, retail, Shopper Marketing, Technology, Top 100 RetailDigital chiefs from legacy and new brands share insight, advice, tips and strategy when it comes to designing the...