Small to mid-size retailers must develop and create a seamless, rewarding and satisfying retail customer experience, just like mega...
Tag Archive for: social media
Five steps retailers can take to keep shoppers coming back
Jeff Hastings, , Blog, Featured, beacon technology, BrightSign, customer experience, cx, Digital Signage, Interaction, Kiosks, mobile, retail, social media, WayfindingCustomers still enjoy the experience of going shopping - most people are not so reclusive that they wish to...
4 compelling ways digital communications enable better marketing
ICXA, , Blog, Featured, Content, customer experience, cx, digital communications, Digital Signage, Omnivex, retail, social mediaMuch time is spent determining marketing strategies (or a marketing strategy), planning your messages, and creating content. However, developing...
Freshii marketing exec talks tech, social media and Drake
Cherryh Cansler, , Blog, Featured, Branding, customer experience, Marketing, Networld Media Group, Remote Ordering, social mediaMelissa Gallagher, Freshii VP of marketing, chats about the variety of marketing techniques that the chain uses to get stand...
Star Wars video game controversy plays out key customer engagement lesson
Bradley Cooper, , Blog, Featured, customer experience, Digital Signage, Digital Technology, Gaming, Networld Media Group, public relations, social mediaEA Games faced a whirlwind of controversy when its fans discovered Darth Vader was a microtransaction in the game,...
WP Engine study reveals Generation Z lives through digital experiences
ICXA, , Industry News, customer experience, digital experience, Digital Technology, Gen Z, social mediaStudy with The Centre for Generational Kinetics shows the digital world must increasingly be more entertaining, more secure, more...
Road warriors confess their top tricks and pet peeves for connecting and computing on the go
ICXA, , Blog, Featured, Computing, customer experience, Intel, Mobile Technology, social mediaAccording to a new Intel survey conducted by YouGov, a majority of connected road warriors1 (69 percent) admit they...
The phygital phenomenon of touchscreens
ICXA, , Blog, Featured, customer experience, Digital Signage, Digital Technology, Marketing, Omnivex, social media, touchscreensThe digital vs. analog debate was settled sometime in the early 2000’s when it became possible to walk around...
Peerless-AV announces new Director of Marketing Communications, Stephanie Frey
ICXA, , Industry News, Advertising, customer experience, digital marketing, Digital Technology, Peerless-AV, public relations, social mediaFrey to lead global marketing efforts for Peerless-AV
Harry & David pumps up brand experience to enhance CX
Judy Mottl, , Blog, Featured, Consumer Behavior, CRM, customer experience, Customer Service, Digital Merchandising, eCommerce, Gift Registry, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Shopper Marketing, social media, Specialty Stores, TechnologyPremier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs...