Customers are being categorized as Baby Boomers, Millennials, Gen X, Gen Z and Gen Y. They all have their...
Tag Archive for: Shopper Marketing
How can digital signage deliver better retail experiences to lift sales?
ICXA, , Featured Free Download, Free Downloads, White Paper, Branding, customer experience, cx, Digital Signage, NEC, retail, Sales, Shopper MarketingRetailers are in a constant state of intense competition, not just with each other, but also with online retailers. They...
Retailers are getting really touchy
ICXA, , Blog, Featured, Comqi, customer experience, cx, Digital Technology, Interactive Touch, Marketing, Omnichannel, Shopper Marketing, Shopping Experience, UXAs Omnichannel has become more than a buzzword, most research is reinforcing that people no longer see any difference...
Is Amazon Prime Day becoming the new ‘Black Friday’?
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Loyalty programs, Marketing, Networld Media Group, Online Retailing, Shopper Marketing, Top 100 RetailAs Amazon Prime Day flooded the retail landscape with deals, competing retailers launched their own unique sales to tap...
Honey, I shrunk the store
ICXA, , Blog, Featured, Branding, Comqi, Digital Signage, retail, Shopper Marketing, Store-of-the-Future, Urban ShoppingThere’s no doubt that traditional retailing is facing many challenges these days, including e-commerce pressures, underperforming stores, and unwanted...
Reflect and UniversusDX announce strategic alliance to digitize car dealerships
ICXA, , Industry News, Automotive Content, Communication, customer experience, cx, digital media, Digital Technology, Reflect, Reflect Systems, Shopper MarketingFirms bring automotive digital content creation and place-based digital media tools together in one offering for North American automotive...
Google Shopping expands focus with universal cart, personalization
Judy Mottl, , Blog, Featured, Assisted Selling, customer experience, Department Stores, eCommerce, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Shopper MarketingIndustry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination...
Wayfair, Panera, Apple Pay talk mobile CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Payments, Shopper Marketing, Specialty Stores, Technology, Top 100 RetailWayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience...
Amazon Go disrupting retail CX model
Judy Mottl, , Blog, Featured, Automated Retail / Vending, customer experience, eCommerce, Loyalty programs, Marketing, mobile payments, Omnichannel / Multichannel, Online Retailing, Payments, Self-Checkout, Shopper Marketing, Specialty Stores, Store Design & Layout, Supermarkets & Grocery Stores, TechnologyAmazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based...
Levi’s refuses to act its age when it comes to CX
Judy Mottl, , Blog, Featured, Department Stores, eCommerce, Marketing, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail - General, Shopper Marketing, Technology, Topics: Customer ExperienceThe self-described, 165-year-old fashion icon is way beyond just selling jeans these days.