Motorcycle parts and apparel retailer boosts revenue and bottom line with HeadCount's traffic and conversion technology.
Tag Archive for: retail analytics
Retail experts offer up predictions for CX in 2018
Judy Mottl, , Blog, Featured, Assisted Selling, Augmented Reality, Consumer Behavior, CRM, customer experience, Digital Merchandising, eCommerce, in-store media, Marketing, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, retail analytics, Robotics / AI, Shopper Marketing, Stats and Facts, TechnologyWith the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends,...
Outdoor retailer Moosejaw digs into its customers’ experience’
Judy Mottl, , Blog, Featured, Consumer Behavior, CRM, customer experience, Customer Service, Department Stores, eCommerce, Marketing, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, retail analytics, Specialty Stores, TechnologyThe Michigan-based retailer is capturing and analyzing customer-use data to get accurate insight on customer experience and boost customer...
Data drives decisions
Doug Bannister, , Blog, Featured, Branding, customer experience, Data, Omnivex, retail analyticsThe modern world runs on data. It is the most significant and valuable commodity on Earth, and is the...
ICXSummit: Robots in the customer experience
Judy Mottl, , Blog, Featured, Associations / Events, CONNECT Mobile CX Summit, Consumer Behavior, customer experience, Customer Service, ICX Summit, in-store media, Marketing, Merchandising, Networld Media Group, retail analytics, TechnologyDigital leaders from Behr, Subway, SoftBank and FordDirect share insight and opinion on where robotics fits into the customer...
Mobile apps boost CX for retail furniture chain
Judy Mottl, , Blog, Featured, CRM, customer experience, Customer Service, Employee Training, in-store media, Marketing, Merchandising, mobile payments, Mobile Retail, Payments, POS, retail analytics, TechnologyCity Furniture is reaping big rewards on three customized iOS apps developed by the retailer, IBM and Apple. The...
IoT proving ROI in driving efficiencies, CX
Judy Mottl, , Blog, Featured, Assisted Selling, Automated Retail / Vending, customer experience, Customer Service, Internet of Things, Marketing, Merchandising, Networld Media Group, Retail - General, retail analytics, RFID Technology, ROI, Supermarkets & Grocery Stores, TechnologyRetailers not using Internet of Things technology may soon want to investigate its potential given big opportunities to boost...
Digital signage – Key to Retail 4.0 transformation
ICXA, , Blog, Featured, Comqi, customer experience, digital marketing, digital sigange, IOT, retail, retail analytics, Retail TechnologyThe retail business is again in the midst of massive transformation – with Retail 4.0 driven by advances of...
Heat maps and the customer journey
ICXA, , Industry News, customer experience, Heat Maps, retail, retail analyticsHeat maps offer a unique way to represent data sets in a variety of settings. A common example you...