Virtual assistant technologies will gain big traction in the next six years, yet use of virtual digital assistants may...
Tag Archive for: Online Retailing
Creating a ‘phygital experience’: Experts offer insight, tips and strategy advice
Judy Mottl, , Blog, Featured, 3D Digital Signage, Augmented Reality, Consumer Behavior, customer experience, Digital Merchandising, Digital Signage, display technology, ICX Summit, Interactive Touchscreen, Marketing, Mobile Retail, Omnichannel / Multichannel, Omnivex, Online Retailing, Retail - General, Retail Digital Signage, Technology, Trends / StatisticsWhen it comes to technology one steadfast trend is the arrival of new buzzwords and phrases and this year...
The Honest Company CEO: Innovation, focus are keys to success
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Marketing, Merchandising, Omnichannel / Multichannel, Online Retailing, Retail - General, TechnologyInitially a pure etailer, The Honest Company fast became a brand now found offline on mainstream retailer shelves. And...
Retail is not dying or dead. It’s just changing dramatically
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, ICX Summit, Mobile Retail, Omnichannel / Multichannel, Online Retailing, Retail - General, Supply Chain, Technology, Trends / StatisticsDoug Stephens respects Marc Andreesen, but the founder of Retail Prophet doesn't agree with an Andreesen declaration that retail...
Dunkin’ exec says: Hope won’t float; differentiate or die
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, Customer Service, Data Security, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Omnichannel / Multichannel, Online Retailing, Payments, POS, Self-Checkout, Shopper Marketing, social media, Technology, Trends / StatisticsJohn Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of...
Apple Pay, store charge card, loyalty program all coming together at Kohl’s
Judy Mottl, , Blog, Featured, customer experience, eCommerce, mobile payments, Mobile Retail, Omnichannel / Multichannel, Online Retailing, Payments, POS, TechnologyKohl's customers can now tap Apple Pay to use their store charge cards and not miss out on earning...
Hersheys tastes sweet CX success
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, in-store media, mobile payments, Mobile Retail, Omnichannel / Multichannel, Online Retailing, Specialty Stores, TechnologyIf cocoa is the critical element to Hershey Company's product success, then knowledge is the essential ingredient to its...