Ryan Smolkin, founder and CEO of Smoke's Poutinerie, will deliver the opening keynote at the 2019 Restaurant Franchising and...
Tag Archive for: Networld Media Group
Associate training sews up stronger CX for retailer
Judy Mottl, , Blog, Featured, customer experience, Employee Training, Marketing, Merchandising, Networld Media Group, Specialty Stores, workforce managementQuality Sewing & Vacuum, a 13-store retailer in Washington State, deployed SalesRX to enhance customer service, customer experience and...
Kiosk report: Hardware players adding software offerings
Elliot Maras, , Blog, Featured, Bill Payment Kiosks, customer experience, display technology, Hardware, Manufacturers, Networld Media Group, softwareKiosk Marketplace recently surveyed hardware companies to find out how many have made the expansion and what software features...
Kiosk vs digital signage 101
Bradley Cooper, , Blog, Featured, Content, content management, customer experience, Interactive Touchscreen, Networld Media Group, software, Trends / StatisticsUsers and potential users often ask what the real difference is between kiosks and digital signage. This question is...
Here’s why your customers don’t care about your digital signage
Bradley Cooper, , Blog, Featured, 3D Digital Signage, 4K Ultra HD, Advertising, Content, content management, customer experience, display technology, Networld Media Group, retailWhy do customers ignore your digital signage? Because it's not relevant and it doesn't rise above the noise.
UK airport ransomware attack shows need for better digital security
Elliot Maras, , Blog, Featured, Full Service / Turnkey Provider, Networking / Connectivity, Networld Media Group, Ransomware, security, softwareDigital screens that go into kiosk mode are easy targets for ransomware attacks. "Whitelisting" is one technique that can...
3 Financial Institutions, 1 Fintech Company Receive 2018 Bank Customer Experience Awards
ICXA, , Industry News, ATM, Bank Customer Experience, mobile, Networld Media Group, self-serviceNetworld Media Group presented the Bank Customer Experience Tech Awards honoring four innovators for branch, ATM and mobile experiences
BCX: Innovators honored at Bank Customer Experience Awards’
ICXA, , Blog, Featured, ATMs, Bank Customer Experience Summit, customer experience, mobile banking, Networld Media GroupNetworld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the...
Can digital signage solve McDonald’s woes?
Bradley Cooper, , Blog, Featured, Content, content management, customer experience, Menu Boards, Networld Media Group, RestaurantsMcDonald's recently did a massive $6B digital signage, kiosk makeover. But will this be enough to solve its woes?
BCX: CBW Bank talks digital banking and the customer experience
Will Hernandez, , Blog, Featured, customer experience, Customer Service, Digital Merchandising, Networld Media Group, TechnologySuresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech...