Bank executives gathered in Chicago two weeks ago for the Bank Customer Experience Summit to discuss AI's role in...
Tag Archive for: Mobile/Digital Wallet
Are you one of the best of the best in bank CX?
Will Hernandez, , Blog, Featured, ATMs, Bank Customer Experience Summit, Contactless / NFC, mobile banking, Mobile/Digital Wallet, Networld Media Group, Trends / StatisticsThrough Friday, June 15, Networld Media Group is accepting entries from innovative, consumer-focused financial institutions and fintech providers whose...
CONNECT: The Mobile CX Summit targets emerging technology’s impact on retail, restaurants, hospitality
ICX Admin, , Industry News, CONNECT: The Mobile CX Summit, Contactless / NFC, customer experience, In-App Payments, Loyalty programs, Mobile Marketing, Mobile/Digital Wallet, Networld Media Group, POS, Restaurants, retail, Trends / StatisticsMary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.
PNC deposits CX at the heart of PNC Pay
Will Hernandez, , Blog, Featured, Contactless / NFC, Customer Experierience, mobile banking, Mobile/Digital Wallet, Networld Media Group, Trends / StatisticsA new feature within the bank's mobile app is more about customer control than payments.
5 excellent reasons — and counting — to attend the upcoming Bank Customer Experience Summit
Suzanne Cluckey, , Blog, Featured, ATMs, Bank Customer Experience Summit, Card Brands, Contactless / NFC, customer experience, EMV, HCE, mobile banking, Mobile/Digital Wallet, Networld Media Group, Trends / StatisticsAnd the sixth reason: "Change takes a much longer time coming than you think, and then it happens much...
It’s strange days for mobile payments
Will Hernandez, , Blog, Featured, Bank Customer Experience Summit, Contactless / NFC, customer experience, HCE, In-App Payments, Mobile/Digital Wallet, Networld Media Group, Trends / StatisticsWe've seen multiple studies over the past few months that conclude younger generations are aware of mobile payments, but...
It’s the same old song and dance for mobile payments adoption
Will Hernandez, , Blog, Featured, Contactless / NFC, HCE, Mobile/Digital Wallet, Networld Media Group, Restaurants, retail, Trends / StatisticsA recent field test from the Boston Fed's Payments Strategies group shows the shortcomings of today's market.
Was 2016 the year of mobile payments?
Will Hernandez, , Blog, Featured, ATMs, Bill Payment, Bitcoin, Card Brands, Carriers / Operators, Contactless / NFC, Direct Carrier Billing, EMV, Handsets / Devices, HCE, In-App Payments, Loyalty programs, mobile banking, Mobile Marketing, Mobile/Digital Wallet, Money Transfer / P2P, POS, Regulatory Issues, Restaurants, retail, security, Trends / StatisticsThat's a question we found ourselves asking in the latter part of 2015 and it's a question we've asked...
Will Apple Pay really help lead to a cashless society?
Will Hernandez, , Blog, Featured, ATMs, Card Brands, Contactless / NFC, customer experience, Mobile/Digital Wallet, security, Trends / StatisticsMobile Payments Today Editor Will Hernandez examines Tim Cook's recent comment about a cashless society and mobile payments.
Bitcoin, mobile payments still answering the ‘why?’ question
Bradley Cooper, , Blog, Featured, Bitcoin, customer experience, Mobile/Digital Wallet, Trends / StatisticsBitcoin needs a "why" to have a path forward to mainstream acceptance. Retailers and bitcoin companies both have a...