Parking kiosks will provide much of the infrastructure for smart cities, which promise a higher quality of life for...
Tag Archive for: mobile payments
Subway giving customers, franchisees ‘more of what they want’
S.A. Whitehead, , Blog, Featured, Business Strategy and Profitability, Customer Service / Experience, Digital Signage, display technology, Franchising & Growth, Furniture and Fixtures, ICX Summit, Loyalty programs, Marketing, Menu Boards, mobile payments, Networld Media Group, Operations Management, QSR, SandwichWith new CEO Trevor Haynes at the helm, Subway is taking a fresh approach that is all about doing...
MPT Podcast: Mobile ordering, Kroger vs. Visa fees and Costco’s odd strategy
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, Mobile Apps, mobile payments, Networld Media Group, Podcasts, Trends / StatisticsKroger's battle against Visa interchange fees, and Costco's contactless payment plan that's been years in the making, are the...
Golden Arches spending big on ICX tech remodel
S.A. Whitehead, , Blog, Featured, Burger/Steak/BBQ, Business Strategy and Profitability, Chicken, Credit/Cashless, Curbside, Customer Service / Experience, Digital Signage, display technology, Equipment & Supplies, Interior Décor, Menu Boards, mobile payments, Networld Media Group, Self-Ordering KiosksMcDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming...
Why Shake Shack shucked off cash-free plans
Will Hernandez, , Blog, Featured, Cash Payments, Commentary, customer experience, cx, Hospitality, mobile payments, Networld Media Group, RestaurantsShake Shack founder Danny Meyer recently penned a blog post giving three reasons why his restaurants were going cashless....
Taco Bell’s digital transformation focus of ICX Summit keynote
Judy Mottl, , Blog, Featured, Customer Service, Digital Merchandising, Digital Signage, display technology, eCommerce, in-store media, Kiosks, Kiosks / Self-Service, Marketing, mobile payments, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Technology, Topics: Customer ExperienceRafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big...
Phygital’ integration, personalization leading retail innovation
Elliot Maras, , Blog, Featured, customer experience, Interactive Touchscreen, Manufacturers, mobile payments, Networld Media Group, retailRecognizing the need for both physical stores and e-commerce, retailers seek solutions — including self-serve kiosks — to deliver...
AI powers automated retail interactivity
Elliot Maras, , Blog, Featured, Audio Systems, customer experience, Manufacturers, mobile payments, Networld Media Group, retail, Self-Checkout, software, vending kiosksUsing artificial intelligence, the Vicki from ViaTouch Media lets shoppers take products from a shelf and examine them before...
Neiman Marcus, Visa offer insights on mobile commerce, mobile payments
Judy Mottl, , Blog, Featured, customer experience, mobile payments, Mobile Retail, Networld Media Group, NRF, Omnichannel / Multichannel, PaymentsKaren Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy...
Wayfair, Panera, Apple Pay talk mobile CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Payments, Shopper Marketing, Specialty Stores, Technology, Top 100 RetailWayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience...