Quality Sewing & Vacuum, a 13-store retailer in Washington State, deployed SalesRX to enhance customer service, customer experience and...
Tag Archive for: Merchandising
How to create a winning small-retail customer experience
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Retail - Apparel, Retail - General, social mediaSmall to mid-size retailers must develop and create a seamless, rewarding and satisfying retail customer experience, just like mega...
ICXSummit: Customer experience taking the helm at Carnival Cruise
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, Digital Merchandising, ICX Summit, in-store media, Marketing, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Point-of-Purchase / POP, TechnologyJohn Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote...
Ulta Beauty faces change by embracing it
Elliot Maras, , Blog, Featured, Consumer Behavior, customer experience, cx, eCommerce, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Specialty Stores, Technology, Top 100 Retail, workforce managementUlta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within...
Lowe’s builds new AR experience for home improvement
Judy Mottl, , Blog, Featured, Assisted Selling, Augmented Reality, customer experience, Marketing, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Retail - Home Center, Self-Checkout, TechnologyThe latest AR mobile app experience lets customers view items in a home or yard space during the shopping...
Google Shopping expands focus with universal cart, personalization
Judy Mottl, , Blog, Featured, Assisted Selling, customer experience, Department Stores, eCommerce, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Shopper MarketingIndustry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination...
Design capabilities for the POP industry
ICXA, , Blog, Featured, Branding, customer experience, cx, Frank Mayer, Merchandising, POP Displays, Unreal Engine, virtual realityHow using the latest innovative software and products can save clients time and expense.
Rent the Runway flashes kiosks, scanners to personalize CX
Judy Mottl, , Blog, Featured, Assisted Selling, customer experience, eCommerce, Kiosks, Kiosks / Self-Service, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail - Apparel, RFID Technology, Specialty Stores, TechnologyConsumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
Wayfair, Panera, Apple Pay talk mobile CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Payments, Shopper Marketing, Specialty Stores, Technology, Top 100 RetailWayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience...
Shock Doctor joins forces with national sporting goods retailers on new experiential merchandising system
ICXA, , Industry News, customer experience, Digital Signage, Fixtures, Frank Mayer, Kiosks, Merchandising, retailShock Doctor, the #1 mouthguard in the world and a leader in sports protection, has launched an innovative new...