Sean Kennedy, president of Cowboy Chicken, and Brian Anderson, Technology Director for Modern Market, shared insight and tips on...
Tag Archive for: Loyalty programs
Subway giving customers, franchisees ‘more of what they want’
S.A. Whitehead, , Blog, Featured, Business Strategy and Profitability, Customer Service / Experience, Digital Signage, display technology, Franchising & Growth, Furniture and Fixtures, ICX Summit, Loyalty programs, Marketing, Menu Boards, mobile payments, Networld Media Group, Operations Management, QSR, SandwichWith new CEO Trevor Haynes at the helm, Subway is taking a fresh approach that is all about doing...
How to create a winning small-retail customer experience
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Retail - Apparel, Retail - General, social mediaSmall to mid-size retailers must develop and create a seamless, rewarding and satisfying retail customer experience, just like mega...
Connect: Citi exec talks rewards program, CX
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, cx, Loyalty programs, Networld Media Group, POS, Restaurants, retail, Trends / StatisticsMary Hines, managing director of customer engagement and innovation at Citi, gave the opening keynote in Chicago Monday at...
Keys to the blockchain for QSRs
S.A. Whitehead, , Blog, Featured, Blockchain, Business Strategy and Profitability, Credit/Cashless, Customer Service / Experience, Digital Signage, display technology, Loyalty programs, Networld Media Group, Online / Mobile / Social, PCI Compliance, POS, Systems / TechnologyThe blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could...
Is Amazon Prime Day becoming the new ‘Black Friday’?
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Loyalty programs, Marketing, Networld Media Group, Online Retailing, Shopper Marketing, Top 100 RetailAs Amazon Prime Day flooded the retail landscape with deals, competing retailers launched their own unique sales to tap...
Ulta Beauty faces change by embracing it
Elliot Maras, , Blog, Featured, Consumer Behavior, customer experience, cx, eCommerce, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Specialty Stores, Technology, Top 100 Retail, workforce managementUlta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within...
CONNECT: The Mobile CX Summit targets emerging technology’s impact on retail, restaurants, hospitality
ICX Admin, , Industry News, CONNECT: The Mobile CX Summit, Contactless / NFC, customer experience, In-App Payments, Loyalty programs, Mobile Marketing, Mobile/Digital Wallet, Networld Media Group, POS, Restaurants, retail, Trends / StatisticsMary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.
Amazon Go disrupting retail CX model
Judy Mottl, , Blog, Featured, Automated Retail / Vending, customer experience, eCommerce, Loyalty programs, Marketing, mobile payments, Omnichannel / Multichannel, Online Retailing, Payments, Self-Checkout, Shopper Marketing, Specialty Stores, Store Design & Layout, Supermarkets & Grocery Stores, TechnologyAmazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based...
Target adds mobile payments to REDcard
Will Hernandez, , Blog, Featured, Contactless / NFC, customer experience, In-App Payments, Loyalty programs, Networld Media Goup, POS, retailThe company officially became the latest big-box retailer to add an in-store, mobile-payment feature to its app in a...