+ Macy’s, Wal-Mart execs say CX is all about people Judy Mottl, February 15, 2017February 15, 2017, Blog, Featured, customer experience, Customer Service, Department Stores, eCommerce, Employee Training, Hiring and Retention, Retail - Apparel, Retail - General, workforce management People are the secret to retail success and creating a customer experience for the 21st century means retail industry...
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