Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing...
Tag Archive for: eCommerce
Is Amazon Prime Day becoming the new ‘Black Friday’?
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, eCommerce, Loyalty programs, Marketing, Networld Media Group, Online Retailing, Shopper Marketing, Top 100 RetailAs Amazon Prime Day flooded the retail landscape with deals, competing retailers launched their own unique sales to tap...
Why delivery is playing a starring role in the retail customer experience
Judy Mottl, , Blog, Featured, Automated Retail / Vending, customer experience, eCommerce, Kiosks, Kiosks / Self-Service, Marketing, Meridian, Omnichannel / Multichannel, Online Retailing, Retail - General, Supermarkets & Grocery Stores, Supply Chain, TechnologyConsumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the...
Diamond retailer taps blockchain to drive transparency in customer experience
Judy Mottl, , Blog, Featured, customer experience, Customer Service, eCommerce, Marketing, Networld Media Group, retail, TechnologyThe TrustChain, a collaborative initiative that involves IBM and a consortium of leaders in the gold and diamond industry,...
Ulta Beauty faces change by embracing it
Elliot Maras, , Blog, Featured, Consumer Behavior, customer experience, cx, eCommerce, Loyalty programs, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Specialty Stores, Technology, Top 100 Retail, workforce managementUlta Beauty CEO Mary Dillon says the world continues to have a need for human connection and inspiration within...
Taco Bell’s digital transformation focus of ICX Summit keynote
Judy Mottl, , Blog, Featured, Customer Service, Digital Merchandising, Digital Signage, display technology, eCommerce, in-store media, Kiosks, Kiosks / Self-Service, Marketing, mobile payments, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Technology, Topics: Customer ExperienceRafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big...
Top execs from Kroger, Sprouts predict the future of the grocery store
Elliot Maras, , Blog, Featured, Consumer Behavior, customer experience, cx, eCommerce, in-store media, Networld Media Group, Online Retailing, Supermarkets & Grocery Stores, TechnologyWhile e-commerce continues to expand, consumers still want to visit the store for fresh food. Supermarkets need to find...
Google Shopping expands focus with universal cart, personalization
Judy Mottl, , Blog, Featured, Assisted Selling, customer experience, Department Stores, eCommerce, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Shopper MarketingIndustry watchers say the retail service effort is a direct shot at Amazon and its dominance as the destination...
Rent the Runway flashes kiosks, scanners to personalize CX
Judy Mottl, , Blog, Featured, Assisted Selling, customer experience, eCommerce, Kiosks, Kiosks / Self-Service, Marketing, Merchandising, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail - Apparel, RFID Technology, Specialty Stores, TechnologyConsumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.
Wayfair, Panera, Apple Pay talk mobile CX
Judy Mottl, , Blog, Featured, Assisted Selling, Consumer Behavior, customer experience, Customer Service, eCommerce, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Payments, Shopper Marketing, Specialty Stores, Technology, Top 100 RetailWayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience...