Expansion into physical locations is helping brands to target not only their existing digital customers but also a new...
Tag Archive for: e-commerce
Walmart CEO says customer experience is a team sport
Judy Mottl, , Blog, Featured, Consumer Behavior, customer experience, e-commerce, Merchandising, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail - General, Robotics / AI, Supply Chain, TechnologyWalmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot...
How bricks and mortar retailers can benefit from shoppers’ e-commerce habits
ICXA, , Blog, Featured, customer experience, Digital Signage, Displays, e-commerce, Frank Mayer, retailThe growth in e-commerce does not mean the death of bricks and mortar retail. While it is certainly true...
Retailers use interactivity to build better customer experiences
ICXA, , Blog, Featured, customer experience, e-commerce, Elo, retail, self-service kiosksIf a retailer doesn't create a satisfactory customer experience, including in-store e-commerce options, shoppers will take their wallets elsewhere....