Kroger's battle against Visa interchange fees, and Costco's contactless payment plan that's been years in the making, are the...
Tag Archive for: CONNECT: The Mobile CX Summit
Experience the highlights from CONNECT: The Mobile CX Summit
ICXA, , Blog, Featured, CONNECT: The Mobile CX Summit, Networld Media Group, Restaurants, retail, Trends / StatisticsFrom the opening keynote from Citi's Mary Hines, to multiple panels about the technology challenges facing merchants, to a trip...
6 key takeaways from CONNECT: The Mobile CX Summit 2018
Elliot Maras, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, Handsets / Devices, Networld Media Group, Restaurants, retail, Trends / StatisticsOne of the overriding themes from this year's event held in Chicago was an emphasis on design, whether it's...
Mobile messaging key for brand marketing
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, cx, Mobile Marketing, Networld Media Group, Restaurants, retail, Trends / StatisticsExecutives from Caesars Entertainment, Guess?, McDonald's and Skogen's Festival Foods discussed mobile messaging at the recent CONNECT: The Mobile...
Connect: Citi exec talks rewards program, CX
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, cx, Loyalty programs, Networld Media Group, POS, Restaurants, retail, Trends / StatisticsMary Hines, managing director of customer engagement and innovation at Citi, gave the opening keynote in Chicago Monday at...
CONNECT: Keynote speaker Amanda Manna discusses digital disruption
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, cx, Networld Media Group, POS, retail, Trends / StatisticsThe former head of narrative and partnerships at Lowe's Innovation Labs is scheduled to give a keynote address at...
CONNECT: The Mobile CX Summit targets emerging technology’s impact on retail, restaurants, hospitality
ICXA, , Industry News, CONNECT: The Mobile CX Summit, Contactless / NFC, customer experience, In-App Payments, Loyalty programs, Mobile Marketing, Mobile/Digital Wallet, Networld Media Group, POS, Restaurants, retail, Trends / StatisticsMary Hines, the global head of rewards for Citi, is scheduled to give the opening keynote for the conference.
CONNECT: Merchants looking to make mobile apps indispensable
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, In-App Payments, Loyalty programs, Networld Media Group, Restaurants, retail, Trends / StatisticsWhile most consumers have 30 or more apps on their smartphone, they're only using five to nine of them...
CONNECT: Chatbots emerging as CX channel, but work remains
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, customer experience, Handsets / Devices, In-App Payments, Networld Media Group, POS, Restaurants, retailThere's no denying the discussions happening today about chatbots. They include chatter about artificial intelligence, conversational commerce and voice...
Will Amazon Go make cashiers and checkout lanes obsolete?
Will Hernandez, , Blog, Featured, CONNECT: The Mobile CX Summit, Contactless / NFC, In-App Payments, Networld Media Group, POSThat question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in...