+ Chatbots boosting CX at Mall of America Judy Mottl, April 10, 2018April 10, 2018, Blog, Featured, Assisted Selling, Chatbot, customer experience, in-store media, Marketing, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, Retail Mall, Robotics / AI, Technology The Mall of America's limited chatbot experience led to a more robust deployment this past holiday season and is...
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