Sean Kennedy, president of Cowboy Chicken, and Brian Anderson, Technology Director for Modern Market, shared insight and tips on...
Tag Archive for: Business Strategy and Profitability
Subway giving customers, franchisees ‘more of what they want’
S.A. Whitehead, , Blog, Featured, Business Strategy and Profitability, Customer Service / Experience, Digital Signage, display technology, Franchising & Growth, Furniture and Fixtures, ICX Summit, Loyalty programs, Marketing, Menu Boards, mobile payments, Networld Media Group, Operations Management, QSR, SandwichWith new CEO Trevor Haynes at the helm, Subway is taking a fresh approach that is all about doing...
Fast casual brands putting digital training on the menu
Judy Mottl, , Blog, Featured, Business Strategy and Profitability, Communications, Fast Casual Executive Summit, Food Safety, Safety, Staffing & TrainingFast casual brands are embracing digital training for a slew of reasons and was a focal topic during the...
Southern, salad and poké on the menu for Fast Casual Perfect Pitch
Cherryh Cansler, , Blog, Featured, Business Strategy and Profitability, Chicken, customer experience, Fast Casual, Fast Casual Executive Summit, Networld Media Group, Perfect Pitch, restaurantMeet three innovative start-up restaurant concepts during this year's Fast Casual Executive Summit in Seattle.
Golden Arches spending big on ICX tech remodel
S.A. Whitehead, , Blog, Featured, Burger/Steak/BBQ, Business Strategy and Profitability, Chicken, Credit/Cashless, Curbside, Customer Service / Experience, Digital Signage, display technology, Equipment & Supplies, Interior Décor, Menu Boards, mobile payments, Networld Media Group, Self-Ordering KiosksMcDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming...
Taco Bell adds 125 NYC Cantina, urban in-line restaurants by 2022
S.A. Whitehead, , Industry News, Business Strategy and Profitability, Customer Experinece, cx, Delivery, Networld Media GroupTaco Bell is ringing in a much bigger presence in the Big Apple. In the past year, the chain...
Keys to the blockchain for QSRs
S.A. Whitehead, , Blog, Featured, Blockchain, Business Strategy and Profitability, Credit/Cashless, Customer Service / Experience, Digital Signage, display technology, Loyalty programs, Networld Media Group, Online / Mobile / Social, PCI Compliance, POS, Systems / TechnologyThe blockchain may sound like something that has absolutely nothing to do with the restaurant business, but nothing could...
Ambiance, CX expectations differ for fast casual diners
Elliot Maras, , Blog, Featured, Business Strategy and Profitability, Customer Service / Experience, Fast Casual, Networld Media GroupAmbiance — the look and feel of dining environment — has emerged as a critical factor in guest satisfaction....
KFC’s main marketing mastermind headlines Restaurant Franchising and Innovation Summit
S.A. Whitehead, , Blog, Featured, Business Strategy and Profitability, Chicken, customer experience, Marketing / Branding / Promotion, Networld Media Group, Restaurant Franchising & Innovation SummitTake a trip to marketing's wild side in April, when KFC Advertising Director George Felix headlines the Restaurant Franchising...
Millennials tell restaurants: More big discounts, less small talk
S.A. Whitehead, , Blog, Featured, Business Strategy and Profitability, Customer Service / Experience, Delivery, Equipment & Supplies, Fast Casual Executive Summit, Loyalty programs, Marketing / Branding / Promotion, Networld Media Group, Online Services, Self-Ordering KiosksOne of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick,...