Retailers large and amall have long relied on in-store advertising and signage to attract customers, promote individual products and...
Archive for category: Retail
Retailers still tuning in mobile experiences
Will Hernandez, , Blog, Featured, Retail, Mobile Experience, retailIf 2015 was a defining moment for mobile use in retail, then 2016 showed the industry what is possible...
Make sure your branded mobile app dials up a successful customer experience
Judy Mottl, , Blog, Featured, Retail, customer experience, interactive customer experience, Mobile App, retailWhile 84 percent of shoppers are using their smartphone for retail shopping purposes, retailers are facing more than a...
Interactive display offers candy lovers a sweet experience
Judy Mottl, , Blog, Featured, Retail, customer experience, Digital Signage, Interactive DisplayTravelers traipsing through San Francisco International Airport Terminal 3 are enjoying a unique interactive retail experience at the See's...
Digital signage awakens the force of CX
Christopher Hall, , Blog, Featured, Retail, customer experience, Digital Signage, Interactive DigitalNot that long a time ago, in places both near and far, far away, the force of an engaging...
Wi-Fi: a must-have retail technology
Judy Mottl, , Blog, Featured, Retail, cx, retail, Wi-Fi, Zebra TechnologiesToday's shopper expects to have Wi-Fi access wherever they shop, and retail brands who ignore this expectation run the...
Amazon: bent on driving a better customer experience
Judy Mottl, , Blog, Featured, Retail, Amazon, customer experience, cx, UI, user experienceWith Q4 earnings out, Amazon talks numbers and points to the customer experience as a critical success factor