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Discover the many benefits of joining the ICX Association

The ICX Association has two main membership groups: Brand Members and Supplier Members.

Both membership groups receive…

Ongoing Education

Through exclusive, ever-expanding member resources, we keep you educated on the rapidly changing landscape of technology. With access to the ICXA member directory, ICX Map, ICX Resource Library and ICX Blog, members have a wealth of cutting edge information at their fingertips.

Invaluable Networking Opportunities

With opportunities to connect with peers through ICX Peer Groups and events like the ICX Summit and more, you will not only have the information you need but also the industry connections to take your customer experience to a new level.

Industry Influence

As a member of the ICX Association, you won’t just be keeping up with the speed of technology, you will have a voice in shaping its future. ICX membership gives you a voice in influencing suppliers, technology adoption and standards that will usher in a new age of elevated customer experience.

Brand Membership

All the resources you need to choose the right technology to elevate the customer experience.

Brand Membership benefits include…

In 3 days, you’ll make new ICX connections, get deep ICX insights and have fun networking with the brightest ICX professionals in the world.

Our expansive and ever- evolving library of content gives you access to the technology and thinkers who are shaping the future of CX.

Assemble your own project- based team of non-competing peers, consultants and suppliers to work on real- world challenges to your CX or network with other ICX professionals in our industry peer groups.

Our daily live feed of posts keep you in touch with the pulse of the CX sector from a variety of voices and viewpoints.

Easily search and contact suppliers, integrators, consultants and other end-users with our easy to navigate Member Directory by name, vertical, product/service type and other tags.

Apply to join our Executive Board and influence the direction and value of the association as well as the industry.

Ready to join as a Brand Member?

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