Archive for month: January, 2018

Fast casual CEOs offer a look ahead at trends for 2018, Part II

Fast casual CEOs offer a look ahead at trends for 2018, Part II

Cherryh Cansler, January 3, 2018, Blog, Featured, customer experience, Digital Technology, Networld Media Group, Trends / Statistics

An increased focus on delivery, the elevation of vegetarian and vegan concepts and finding ways to operate in smaller...

Retail experts offer up predictions for CX in 2018

Retail experts offer up predictions for CX in 2018

Judy Mottl, January 3, 2018, Blog, Featured, Assisted Selling, Augmented Reality, Consumer Behavior, CRM, customer experience, Digital Merchandising, eCommerce, in-store media, Marketing, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, retail analytics, Robotics / AI, Shopper Marketing, Stats and Facts, Technology

With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends,...