While new technology can expand your business’s functionalities, enrich the customer experience and help improve business processes, it can...
Drumstick-roll please: KFC exec to share secret (branding) recipe as keynote of Restaurant Franchising & Innovation Summit
Cherryh Cansler, , Blog, Featured, customer experience, Networld Media Group, Restaurant Franchising & Innovation Summit, ResturantGeorge Felix, director of advertising for KFC U.S., will keynote the Restaurant Franchising & Innovation Summit, April 9-11 in...
7-Eleven engages with customers outside the box
ICXA, , Industry News, Branding, Communications, customer experience, Digital TechnologyDigital-savvy consumers can converse with the brand on Facebook Messenger, thanks to automation and machine learning
Every company needs an AI strategy or it will be left behind
ICXA, , Blog, Featured, Artificial Intelligence, customer experience, Digital Revolution, Digital Technology, Intel, IOTIn its quantity and complexity, data is increasingly difficult to leverage without the assistance of machines that process and...
Turner Sports and Intel announce multiyear partnership to bring virtual reality to NBA fans
ICXA, , Industry News, customer experience, Digital Technology, Intel, NBA, VR, VR TechnologyIntel and NBA to provide VR and Volumetric production technology to league media partners around the world
LG OLED ‘Cinema House’ brings ultimate home entertainment experience to Chicagoland
ICXA, , Industry News, customer experience, Digital Technology, Home Entertainment, LG Electronics, OLED“Serious TV Watchers” across Chicagoland were treated to a unique, immersive consumer experience this weekend thanks to the “LG...
Best practices for deploying interactive outdoor kiosks
Chris Gilder, , Blog, Featured, Manufacturers, Meridian, Outdoor Kiosks, Repair / ServiceWith inclement weather upon much of the country, now is an opportune time to expand on best practices for...
Harry & David pumps up brand experience to enhance CX
Judy Mottl, , Blog, Featured, Consumer Behavior, CRM, customer experience, Customer Service, Digital Merchandising, eCommerce, Gift Registry, Marketing, Merchandising, mobile payments, Mobile Retail, Networld Media Group, Omnichannel / Multichannel, Online Retailing, POS, Shopper Marketing, social media, Specialty Stores, TechnologyPremier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs...
Marriott International unveils the IoT hotel room of the future and expands the personalized guest experience
ICXA, , Industry News, customer experience, Hospitality, Innovation, Internet of Things, IOT, Marriott InternationalAs technology continues to evolve and play an increasingly active role in our daily lives, Marriott International has launched...
Long John Silver’s to install drive-thrus of the future
ICXA, , Industry News, AllureChristie, customer experience, Digital Drive Thru, digital menu boards, Digital SignageLong John Silver’s will install the most technologically-advanced digital drive-thru platforms in the restaurant industry, laying the groundwork for...