Carhartt goes high tech for Interactive Customer Experience

Historically, Carhartt has relied on print signage and catalogues to communicate detailed information about the products carried in the stores. They were looking for a more dynamic way to replace traditional print signage, and showcase the features and details about merchandise available in the stores. They also wanted to provide access to look up and view items not physically stocked in the stores such as alternative options or colors. Other considerations included finding a solution that could be run locally at the kiosk, which would limit internet bandwidth usage in the stores vs. just sending customers to surf the web looking for information. Finally, Carhartt wanted a solution where content could be controlled and scheduled from one central place and reflected across all systems, allowing content to be updated in real-time if necessary.

Provided by Omnivex Corporation