Although a variety of technology is being used to enhance the customer experience, restaurateurs are missing a huge opportunity to learn about their customers, said Mike Lukianoff, chief analytics officer for Fishbowl. FastCasual Editor Cherryh Cansler interviewed Lukianoff in a four-part video series to learn how brands can offer an upgraded experience while also gaining valuable insights to help them market to customers.
View additional videos from the Fishbowl C-Speak series:
- Neuromarketing – Urging the lizard out of hiding - June 28, 2017
- Peerless-AV showcases fully-sealed outdoor display - June 14, 2017
- C-Speak: Intelligent marketing starts with data - May 26, 2017
- C-Speak: How Fazoli’s CEO keeps dishing out growth - May 11, 2017
- Welcome to the ICX Resource Library - August 3, 2015
- The Official Announcement of the ICX Association - February 24, 2015