Chat with us, powered by LiveChat

The year 2016 was one of amazing innovation when it came to the retail customer experience and it also remained a time of challenge for retailers, whether online, brick-and-mortar or those boasting an omnichannel presence.

ICXA Members Only: Free Download Now

Click on the link below to download this free PDF.


Judy Mottl

Judy Mottl is an experienced editor, reporter and blogger who has worked for top media including AOL, InformationWeek and InternetNews. She’s written everything from breaking news to in-depth trends. She loves a great pitch so email here, follow on Twitter and connect on LinkedIn.

Visit My Website
View All Posts
© 2022 Interactive Customer Experience Association. | Subscribe to Our Newsletter | Contact Us

Log in with your credentials

Forgot your details?