ICX Association Honors Outstanding Use of Tech in CX

Hands out Excellence Awards at the 2015 ICX Summit

Chicago, IL – June 29, 2015: On Monday evening, the Interactive Customer Experience (ICX) Association handed out their 2015 ICX Association Excellence Awards to 14 winners in the categories of digital signage, kiosk & self-service and mobile, as applied across many vertical markets. The awards, judged by a panel of 24 industry experts, recognize achievement in the use of technology to create outstanding customer experiences. The awards ceremony, held at Skydeck Chicago on the 103^rd floor of the former Sears Tower, was part of the 2015 ICX Summit, a conference devoted to showcasing the many ways technology can be used to create transcendent customer experiences.

Scott Slucher, the Executive Director of the ICX Association, was impressed with the depth of quality in all the submissions. “Having looked at every submission, along with the judge’s evaluations of those entries, it’s encouraging to me to see so much good work being done with technology to create transcendent customer experiences,” he said.

“Part of our continuing mission is to recognize good work in the industries we cover,” said Kathy Doyle, Executive Vice President and Publisher or Networld Media Group. “These award winners represent innovation excellence and good business practices.”

The 2015 ICX Association Excellence Awards winners:

Best Corporate Communications Deployment: Digital Signage

Acorda and Téléciné, “SynapseTV”

Best Digital Out-of-Home Deployment: Kiosk/Self-Service

Verifone Media: VNET In Store

Best Digital Out-Of-Home Deployment: Mobile

Verifone Media: VNET In Store

Best Entertainment/Gaming Deployment: Digital Signage

AMC – Allure Global Optimized Digital Menu Board Deployment

Best Entertainment/Gaming Deployment: Kiosk/Self-Service

LA Interactive for LA STAPLES Center

Best Government, Education or Non-Profit Deployment

Rotman School of Management – University of Toronto

Best Healthcare Deployment: Digital Signage

The Marianjoy Rehabilitation Hospital Digital Network

Best Healthcare Deployment: Kiosk/Self-Service

ContextMedia Exam Room Tablet

Best Restaurant/Foodservice Deployment: Kiosk/Self-Service

Buzztime BEOND Tablet

Best Retail Deployment: Digital Signage

Toronto Blue Jays Flagship Retail Shop

Best Retail Deployment: Kiosk/Self-Service

Shell Fuel Rewards Kiosk

Best Retail Deployment: Mobile

IndoorSPIRIT by SPIRIT NAVIGATION

Best Travel/Hospitality Deployment

San Francisco International Airport (SFO)

Best At-Large Deployment

Leap Motion Enabled Multi-Touch Presentation Tool, RMG Networks

About the ICX Association: The Interactive Customer Experience (ICX) Association, based in Louisville, KY, connects B2C brands to technology that elevates the customer experience. This is accomplished by partnering with supplier-side members to deliver content that explains, researches and demonstrates technology-based approaches to brand-side members through many mediums including: live conferences and symposiums, webinars, peer groups, case studies, eBooks and many more. Learn more at icxa.wpengine.com.

Click HERE for a pdf of this press release.

Contact:

Scott Slucher

ICX Association

(502) 939-1695

scott@icxa.org

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